Your People Will Love Our People

One of the advantages of working with a leading Incoming Travel Agency is working with an experienced team that is trained to anticipate your client’s every need. Our Incoming Travel Account Managers and ground handling teams have a combined experience of over 150 years, and that pays off in a lot of ways when dealing with traveling clients.

GROUND HANDLING SERVICES

AIRPORT-LICENSED MEET AND GREET STAFF

Our Meet-and-Greet representatives are licensed by the Egyptian Airports Authority to cross passport control and greet your travelers as soon as they arrive at the gate. Our staff will escort them through passport control, securing their entry visa form them should they need it, and accompany them all the way to their hotel.

GROUND HANDLING SERVICES

24/7 EMERGENCY SUPPORT

Whether its a last minute change of plans or a medical emergency, our on-the-ground staff is there to support your travelers. We can re-book flights, notify the hotel, arrange for ground transportation, and have a representative on the way before your clients leave their room.

GROUND HANDLING SERVICES

EXCLUSIVE ENGLISH AND MANDARIN CONCIERGE SERVICE

Some clients like to venture out on their own, that’s why we created the Menatours Concierge Service. Now your clients can head into town, equipped with a Menatours prepaid mobile phone, and whether they need a ride, restaurant reservations, or just an instant translation from English or Mandarin to Arabic, the Menatours Concierge Service is at their fingertips.

GROUND HANDLING SERVICES

TRAVELER MATERIALS AND DOCUMENTATION

Do you have print materials you would like to share with your travelers once they arrive? Not a problem, our ground handling team will make sure your materials are printed and ready to go before your travelers arrive, making sure that your brand is always present with your clients.

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Talk to us today to discuss how we can personalize our services to meet your expectations.

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